Taya Slot Privacy Policy — Your Data, Handled With Respect

5. Who We Share Your Data With

Taya Slot does not sell your personal data. We share data only where necessary to deliver our services or comply with legal requirements. The categories of third parties who may receive your data are:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and Visa/Mastercard network processors — to execute your deposit and withdrawal requests
• Identity verification providers: Third-party KYC services that cross-check your ID documents against Philippine government databases
• Game providers: Software providers (including JILI and live casino operators) receive session identifiers to facilitate gameplay; they do not receive your full personal profile
• Fraud and AML screening services: Risk management platforms that flag unusual transaction patterns or device fingerprints
• Cloud infrastructure providers: Server hosting and data storage services operating under contractual data processing agreements
• Regulatory authorities: PAGCOR and other Philippine regulatory bodies as required under our licensing obligations
• Law enforcement: Philippine law enforcement agencies when we receive a lawful order or are required to report suspicious activity under R.A. 9160 (Anti-Money Laundering Act)

All third-party processors engaged by Taya Slot are bound by data processing agreements that require them to protect your data in line with the Data Privacy Act of 2012 and to use it only for the specific purpose for which it was shared.

6. How Long We Keep Your Data

Taya Slot retains personal data only for as long as necessary for the purposes outlined in this policy, or as required by law. The general retention periods we apply are:

• Account data: For the lifetime of your account, plus five (5) years after closure — required for AML compliance and regulatory audit purposes
• Transaction records: Five (5) years from the transaction date, in line with Philippine AML regulations
• Identity verification documents: Five (5) years after account closure
• Support communications: Three (3) years from the date of the interaction
• Marketing preferences: Until you withdraw your consent or your account is closed
• Technical logs and analytics data: Twelve (12) months in identifiable form; may be retained longer in anonymised or aggregated form

When data is no longer required and retention periods have elapsed, it is securely deleted or anonymised so that it can no longer be linked to any individual.

7. How We Protect Your Data

Taya Slot employs a layered approach to data security. Technical and organisational measures include:

• TLS 1.2+ encryption for all data in transit between your browser and our servers
• AES-256 encryption for sensitive data stored in our databases
• PCI-DSS compliant payment processing — full card numbers are never stored on Taya Slot systems
• Multi-factor authentication (MFA) options for player account access
• Role-based access controls limiting which staff members can view personal data
• Regular penetration testing and vulnerability assessments by independent security firms
• Automated monitoring for unusual login patterns and account access anomalies

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Taya Slot will notify the National Privacy Commission and affected players within the timeframes required under the Data Privacy Act.

8. Cookies & Tracking Technologies

Taya Slot uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and understand how players use the site so we can improve it. Here's a breakdown of the types we use:

• Strictly necessary cookies: These are required for the platform to function. They handle your login session, remember your basket/bet selections, and manage security tokens. You cannot opt out of these without disabling the platform.
• Functional cookies: These remember your preferences — language, theme settings, notification preferences — so you don't have to set them every time you visit.
• Analytics cookies: We use aggregated analytics to understand which games are most popular, how long players spend in the lobby, and where users run into friction. This data is used in anonymised or aggregated form only.
• Marketing cookies: Only applied where you have explicitly consented to receive targeted promotions. You can withdraw this consent at any time through your account settings.

You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies may affect your ability to log in or use certain platform features. Blocking analytics or marketing cookies will not affect your core gameplay experience.

9. Your Privacy Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Taya Slot:

• Right to be informed: You have the right to know what data we collect, how we use it, and who we share it with — which is the purpose of this policy.
• Right to access: You may request a copy of the personal data we hold about you. We will respond within 20 business days.
• Right to rectification: If your data is inaccurate or incomplete, you can request that we correct it. Many details can be updated directly in your account profile.
• Right to erasure: Also known as the "right to be forgotten" — you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to object: You may object to processing based on legitimate interest, including profiling for marketing. You can unsubscribe from Taya Slot marketing communications at any time.
• Right to data portability: You may request that we provide your personal data in a machine-readable format so it can be transferred to another service provider.
• Right to file a complaint: If you believe Taya Slot has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact the Taya Slot Data Privacy Officer at privacy@tayaslot.net. Please include your registered name, account username, and a clear description of your request. We may need to verify your identity before processing the request.

10. Children's Privacy

Taya Slot is strictly an 18+ platform — with registration requiring players to be at least 21 years of age in accordance with Philippine gaming law. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has created an account, we will immediately close that account, delete all associated personal data, and refund any remaining balance to the payment method used.

Parents or guardians who believe a minor may have registered on Taya Slot should contact our support team immediately at support@tayaslot.net.

11. Changes to This Privacy Policy

Taya Slot may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered players via email at least 7 days before the changes take effect
• Post a notice on the Platform's homepage for significant updates

We encourage you to review this page periodically. Your continued use of the Taya Slot platform after a policy update takes effect constitutes your acceptance of the revised policy.

12. Contact Us & Data Privacy Officer

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a potential data privacy concern, please reach out to:

For complaints that have not been resolved to your satisfaction, you may contact the National Privacy Commission of the Philippines at complaints@privacy.gov.ph.